Last Updated: July 23, 2026
These Terms of Use (“Terms”) govern your access to and use of happierathomefranchise.com and any related pages, forms, content, features, communications, and online services that link to these Terms collectively, the “Website.”
The Website is operated by Happier At Home, LLC (“Happier At Home,” “we,” “us,” or “our”).
Please read these Terms carefully. By accessing or using the Website, submitting information, downloading materials, or communicating with us through the Website, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, do not use the Website.
1. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Website.
By using the Website, you represent that you meet these requirements and that all information you submit is truthful, accurate, current, and complete.
2. Website Purpose
The Website provides general information about Happier At Home, franchise ownership, available markets, investments, training, support, services, and the franchise evaluation process.
Website content is provided for informational purposes only. It does not constitute legal, financial, accounting, tax, investment, employment, medical, or other professional advice.
You should consult qualified professionals before making business, financial, or investment decisions.
3. Franchise Offering Disclaimer
Nothing on the Website constitutes an offer to sell, or a solicitation of an offer to buy, a Happier At Home franchise.
A franchise offering can be made only through the delivery of a current Franchise Disclosure Document and in compliance with applicable federal and state franchise laws.
Franchises may not be available in every state or jurisdiction. We will not offer or sell a franchise in any jurisdiction where the offer or sale would violate applicable law.
Information submitted through the Website does not create a franchise relationship, reserve a territory, guarantee approval, or obligate either party to enter into a franchise agreement.
Any franchise relationship will be governed exclusively by the applicable Franchise Disclosure Document, franchise agreement, and related written agreements. If these Terms conflict with an executed franchise agreement, the franchise agreement will control regarding that relationship.
4. No Financial Performance Guarantees
Past results, franchisee experiences, testimonials, case studies, projections, market data, revenue opportunities, or other examples shown on the Website do not guarantee future performance.
Business results vary based on numerous factors, including market conditions, location, competition, management ability, staffing, operating expenses, sales efforts, compliance, and local demand.
You should rely only on financial performance information contained in the current Franchise Disclosure Document when evaluating the franchise opportunity.
5. Independent Franchise Locations
Happier At Home franchise locations are independently owned and operated.
Franchisees are separate legal and business entities. Unless expressly stated otherwise, a franchisee is not an employee, partner, joint venturer, representative, or agent of Happier At Home and cannot create obligations on behalf of Happier At Home.
Each franchise location is responsible for its own operations, employees, caregivers, licensing, services, communications, and compliance with applicable law.
6. Permitted Use
Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Website for lawful personal or business evaluation purposes.
You may download or print reasonable portions of publicly available Website content for your personal evaluation of the Happier At Home franchise opportunity.
No ownership rights are transferred to you.
7. Prohibited Conduct
You agree not to:
- Use the Website for an unlawful, fraudulent, deceptive, or harmful purpose
- Submit false, misleading, incomplete, or unauthorized information
- Impersonate another person or misrepresent your identity or affiliation
- Attempt to gain unauthorized access to the Website, its servers, accounts, systems, or networks
- Interfere with the operation, security, performance, or availability of the Website
- Introduce viruses, malware, malicious code, or harmful technology
- Use bots, spiders, scraping tools, data-mining tools, or automated systems without written permission
- Copy, reproduce, distribute, modify, publish, sell, or commercially exploit Website content without authorization
- Frame, mirror, or create unauthorized links to the Website
- Reverse engineer, decompile, or attempt to discover the Website’s source code
- Use Website content or data to create or support a competing business, product, or service
- Remove copyright, trademark, or proprietary notices
- Collect personal information about other users
- Violate the intellectual property, privacy, publicity, or other rights of another party
- Engage in conduct that could expose Happier At Home, its affiliates, or its franchisees to liability
We may investigate suspected violations and cooperate with law enforcement or regulatory authorities when appropriate.
8. Intellectual Property
The Website and its content, including text, graphics, photographs, videos, designs, software, logos, trademarks, service marks, slogans, and other materials, are owned by or licensed to Happier At Home and are protected by intellectual property laws.
“Happier At Home,” associated logos, and related names and designs are trademarks or service marks of Happier At Home or its licensors.
You may not use our trademarks, copyrighted materials, or other intellectual property without prior written permission. No license or right is granted except the limited right to use the Website as expressly stated in these Terms.
9. Information and Materials You Submit
You are responsible for information, messages, feedback, documents, or other materials you submit through the Website.
You represent that you have the right to provide the submitted materials and that they do not violate any law or third-party right.
You grant Happier At Home a nonexclusive, worldwide, royalty-free license to use, reproduce, store, process, and share submitted materials as reasonably necessary to:
- Respond to your request
- Evaluate your franchise inquiry
- Provide franchise information
- Operate and improve the Website
- Conduct lawful business activities
- Comply with legal obligations
Do not submit confidential business information, trade secrets, Social Security numbers, banking credentials, medical information, passwords, or other highly sensitive information through general Website forms.
10. Electronic Communications
By submitting information or communicating with us electronically, you consent to receive communications from us by email, telephone, text message, Website notice, or other electronic method.
Electronic communications may include requested information, appointment confirmations, disclosures, notices, follow-up communications, and marketing messages where permitted by law.
You may unsubscribe from promotional emails by following the unsubscribe instructions included in the email. You may still receive non-promotional communications concerning active requests, appointments, or transactions.
11. SMS Messaging Terms
SMS Program Description
When you provide your mobile number and opt in to text messaging, you agree that Happier At Home and its service providers may send SMS or MMS messages to the number you provided.
Messages may be sent using automated technology where permitted by law.
Messages may include:
- Responses to franchise inquiries
- Requested franchise information
- Appointment confirmations and reminders
- Discovery call reminders
- Franchise application or evaluation updates
- Territory availability updates
- Business brief or resource notifications
- Event or webinar reminders
- Follow-up messages from the franchise development team
- Promotional or marketing communications related to Happier At Home franchise opportunities
Consent to receive marketing text messages is not a condition of purchasing a franchise, receiving franchise information, or entering into a franchise agreement.
Message Frequency
Message frequency may vary based on your inquiry, activity, preferences, and communications with our team.
Message and Data Rates
Message and data rates may apply according to your wireless service plan. Contact your mobile carrier for information about your messaging or data charges.
Happier At Home is not responsible for charges assessed by your wireless carrier.
Opting Out
You may opt out of SMS messages at any time by replying STOP to a message.
You may also use another reasonable method that clearly communicates that you no longer wish to receive text messages.
After opting out, you may receive one final confirmation message. We will then stop sending messages covered by your opt-out request unless you provide consent again.
Opting out of text messages does not prevent us from contacting you by email or telephone when otherwise permitted.
Getting Help
For help, reply HELP to a message.
You may also contact us at:
Email: marketing@happierathome.com
Mobile Number Responsibilities
You represent that you are the subscriber or authorized user of the mobile number you provide.
You agree to notify us if you change, transfer, or stop using that number. You are responsible for charges incurred before we receive notice that the number is no longer yours.
Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and is not guaranteed.
SMS Privacy
We do not sell mobile telephone information.
Mobile numbers and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help us operate the messaging program, provide customer support, maintain records, or comply with applicable law.
For more information about how we collect, use, and protect personal information, review our Privacy Policy.
12. Third-Party Websites and Services
The Website may contain links to social media platforms, scheduling tools, financing resources, videos, maps, advertisements, franchise resources, or other third-party services.
Links are provided for convenience and do not necessarily constitute an endorsement.
We do not control and are not responsible for the availability, accuracy, security, products, services, content, or privacy practices of third parties. Your use of third-party services is governed by their own terms and privacy policies.
13. Website Accuracy
We make reasonable efforts to provide useful and accurate information, but Website content may contain errors, omissions, or outdated information.
Territories, investments, fees, qualifications, services, timelines, statistics, and other information may change without notice.
We do not guarantee that Website content is complete, accurate, reliable, current, or suitable for a particular purpose. The current Franchise Disclosure Document and executed franchise agreements will control over general Website content.
14. Website Availability and Changes
We may change, update, suspend, restrict, or discontinue any part of the Website at any time without notice.
We do not guarantee that the Website will always be available, uninterrupted, secure, or free from errors, viruses, or harmful components.
We may restrict or terminate your access if we believe you violated these Terms, created a security risk, engaged in unlawful conduct, or misused the Website.
15. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL CONTENT, MATERIALS, FEATURES, AND INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
HAPPIER AT HOME DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, AND AVAILABILITY.
WE DO NOT WARRANT THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS OR THAT ANY FRANCHISE APPLICATION, TERRITORY REQUEST, FINANCING REQUEST, OR BUSINESS OPPORTUNITY WILL BE APPROVED OR SUCCESSFUL.
Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, the exclusions will apply only to the extent permitted by law.
16. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, HAPPIER AT HOME AND ITS AFFILIATES, FRANCHISEES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
THIS INCLUDES LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR USE ARISING FROM OR RELATED TO:
- Your use of or inability to use the Website
- Your reliance on Website information
- Errors, omissions, interruptions, or security incidents
- Third-party websites or services
- Communications sent through the Website
- Unauthorized access to submitted information
- Your evaluation or pursuit of a franchise opportunity
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE WEBSITE WILL NOT EXCEED $100 OR THE AMOUNT YOU PAID TO ACCESS THE WEBSITE, WHICHEVER IS GREATER.
Some jurisdictions do not allow certain liability limitations. In those jurisdictions, liability will be limited to the maximum extent permitted by law.
17. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Happier At Home and its affiliates, franchisees, owners, officers, directors, employees, agents, licensors, and service providers from claims, damages, liabilities, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising from:
- Your use or misuse of the Website
- Your violation of these Terms
- Information or materials you submit
- Your violation of applicable law
- Your infringement of another party’s rights
We reserve the right to control the defense of any matter subject to indemnification. You agree to cooperate with that defense.
18. Privacy
Our collection and use of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference.
By using the Website, you acknowledge that electronic communications and internet transmissions may not always be completely private or secure.
19. Governing Law and Disputes
These Terms and any dispute arising from or related to the Website will be governed by the laws of the State of New York, without regard to conflict-of-law principles.
Before filing a legal claim, you agree to contact us and attempt to resolve the dispute informally for at least 30 days.
Unless applicable law requires otherwise, any legal action that is not resolved informally must be brought exclusively in the state or federal courts located in Monroe County, New York. You consent to the personal jurisdiction and venue of those courts.
You and Happier At Home waive the right to a jury trial to the fullest extent permitted by law.
Nothing in this section prevents either party from seeking temporary or emergency injunctive relief to protect intellectual property, confidential information, systems, or security.
20. Changes to These Terms
We may revise these Terms periodically to reflect changes in our Website, practices, technology, or legal obligations.
Updated Terms will be posted on the Website with a revised “Last Updated” date. Changes become effective when posted unless otherwise stated.
Your continued use of the Website after revised Terms become effective constitutes acceptance of those changes.
21. Severability and Waiver
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, it will be modified or removed only to the minimum extent necessary. The remaining provisions will remain in effect.
Our failure to enforce a provision does not waive our right to enforce it later.
22. Assignment
You may not assign or transfer your rights or obligations under these Terms without our written consent.
We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or other business transaction.
23. Entire Agreement
These Terms, the Privacy Policy, and any additional terms expressly presented through the Website constitute the entire agreement concerning your use of the Website.
These Terms do not replace or amend a Franchise Disclosure Document, franchise agreement, confidentiality agreement, application, or other written agreement between you and Happier At Home.
24. Contact Us
For questions about these Terms or the SMS messaging program, contact:
Happier At Home, LLC
Email: marketing@happierathome.com